Terms and Conditions

Effective Date: 08.01.2025

Welcome to https://www.ecca.info/ (“Website,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our Website and services. By accessing or purchasing from our Website, you agree to comply with these Terms. If you do not agree, please discontinue use of the Website.

1. Eligibility

To use this Website and purchase products:

• You must be at least 21 years old.
• You must have the legal capacity to enter into this agreement.
• You confirm that any information provided during purchases is accurate, current, and complete.

2. Products and Medical Disclaimer

• We provide HGH (Human Growth Hormone) products for lawful and responsible use only.
• Medical Consultation Required: All products must be used under the supervision of a licensed medical professional.
• The content on this Website is for informational purposes only and should not replace professional medical advice.
• Misuse of HGH can result in serious health consequences. We are not liable for improper usage.

3. Orders and Payments

3.1 Order Placement

• By placing an order, you agree to provide accurate billing, shipping, and contact details.
• All orders are subject to availability and confirmation of payment.

3.2 Payment

• Payments are processed securely through trusted third-party gateways.
• Accepted payment methods will be displayed at checkout.

3.3 Order Cancellation

• Once payment is confirmed, orders are final and cannot be canceled or refunded, except for damaged or defective items.

4. Shipping and Delivery

4.1 Shipping Policy

• Delivery Timeframes:
  • Domestic shipping: 2-6 business days.
  • International shipping: 10-16 business days (subject to customs delays).
• All orders are discreetly packaged to ensure customer privacy.

4.2 Customs and Import Regulations

• You are responsible for understanding and complying with your local laws and regulations regarding HGH import.
• If your package is seized by customs, we may, at our discretion, offer a one-time reshipment or refund.

4.3 Responsibility for Delivery

• Once the package is shipped, it becomes the property of the buyer.
• We are not liable for delivery delays caused by postal carriers, customs, or incorrect shipping details provided by the buyer.

5. Refunds and Replacements

Refunds or replacements are only issued in the following cases:

• Products arrive damaged or defective.
• Products are expired (as indicated on the packaging).
• Requests must be made within 7 days of receiving the product. Contact us at support@ecca.info.

6. User Accounts

• You may create an account to streamline purchases.
• You are responsible for maintaining the confidentiality of your account credentials.
• We reserve the right to terminate accounts that violate these Terms or involve fraudulent activity.

7. Prohibited Activities

By using this Website, you agree not to:

• Use the Website for unlawful purposes or in violation of these Terms.
• Misrepresent your identity or provide false information.
• Attempt to access restricted areas of the Website.
• Distribute or misuse the Website content for unauthorized commercial purposes.

8. Intellectual Property

• All content on this Website, including product descriptions, text, logos, and images, is the property of ECCA and protected by intellectual property laws.
• You may not reproduce, distribute, or modify any content without our express written permission.

9. Limitation of Liability

We provide products “as is,” without warranties of any kind, express or implied.
To the fullest extent permitted by law, we are not liable for:

• Damages resulting from misuse of products.
• Health issues or side effects caused by improper HGH usage.
• Losses due to delivery delays or customs seizures.

10. Indemnification

You agree to indemnify and hold harmless ECCA, its affiliates, employees, and partners from any claims, damages, or expenses arising out of your misuse of the Website or purchased products.